Field Service Management
Our Field Service Management (FSM) solution helps companies to manage inspections and audits and oversee their field workforce. With our digital form builder, custom checklists and forms could be setup for repetitive tasks performed daily, monthly, or annually by field service teams. Tasks allow to dispatch and oversee activities performed by field service personnel. The mobile application with offline capabilities helps the teams to receive jobs and communicate the progress with the office. The mobile application tracks and records GPS locations of teams and form submissions for proof of work and audits.
Already have paper forms? No problem! Our digital forms builder allows creating digital forms that match your existing forms and processing and generate PDFs of the filled out forms that you can continue sharing with your customers.
Business Components
Digital Form Builder
Our advanced digital form builder can be used to create simple or complex forms. Define form-level rules to control field and section visibility and to enforce your data capture requirements. Assign forms to user work groups, or teams, to maintain access control within your organization.
Submission Management
Manage form submissions with an easy to use, but powerful tool. All submissions go through a pre-configured review process to make sure the right people review and respond to the incoming data.
Mobile Applications
Mobile applications are available for Android and iOS devices. Take advantage of our Offline First design philosophy. Sync your data once and then you're free to work remotely while offline. Subsequent data syncs automatically occur based on connection availability.
Tasks/Dispatch
Task Management helps to manage all daily activities. If issues are found during an inspection or audit, tasks make sure all the corrective actions are taken to resolve the issues.
Workflows
Workflows help automate information flow and review processed. Responsible personnel could be assigned to each stage of a submission or inspection review process for proper review and signoff process.
Ready to streamline maintenance operations?